Introducing ReviverIA: Combining AI and Human Compassion for Immediate Crisis Support

At the heart of Lumière’s mission is ReviverIA, an agent designed to address a critical global need: providing immediate emotional support and connection during times of loss and distress. Recent events,  such as floods, fires, earthquakes and landslides in Brazil, Spain, Italy and Switzerland, highlight a reality where climate change and disasters leave thousands without homes, belongings, or hope. In these moments, official communication channels become overloaded, and families are often left without the sustained emotional support they desperately need.

This is where ReviverIA steps in, embodying Lumière's commitment to AI for Humanity. We believe that technology can effectively bridge the gap between crisis and care.

How Does ReviverIA Make a Difference? Simple, Fast, and People-Centered.

ReviverIA operates by combining the speed and accessibility of Artificial Intelligence with the depth of human compassion. The process is designed to be straightforward and quick for those seeking help.

1. New Contact: A person in crisis can send a message via WhatsApp or make a call directly to our voice assistant via the website or WhatsApp. We make it easy to connect, offering quick access and multilingual options (Portuguese, English, Spanish).
2. ReviverIA Welcomes: The AI assistant listens empathetically, helps classify the need, and provides an initial response. Crucially, this interaction is supervised by healthcare professionals. The AI serves as a first, empathetic point of contact to offer immediate comfort and assess the situation.
3. Consultation with Volunteer: For deeper care, ReviverIA locates the next available volunteer in the network and facilitates scheduling a remote consultation.

This model leverages AI to facilitate the connection to essential human support. ReviverIA is actively building a network of volunteer psychologists and mental health professionals to provide remote consultations to people affected by disasters.

Call for Volunteers: Your Empathy Can Change Lives!

Are you a psychologist or mental health professional? Your empathy is vital. We invite you to be part of this pioneering project that uses AI for humanity. The process to become a volunteer is designed to be simple and quick:

1. Volunteer Registration: Participate in this social innovation by registering. Be part of the first network that unites technology and human care.
2. Training: Prepare for impact. Receive quick guidance on how to use the platform and define your availability for support. The training is designed to be straightforward.
3. Project Start: Begin listening to those who need it most. The official start of remote services is supported by ReviverIA handling that initial contact.

A Proof of Concept With Purpose

ReviverIA is launching as a Proof of Concept at Psy-Fi Festival 2025, showing what’s possible when artificial intelligence and human compassion work together.

Want to learn more?

Tarcisio Corrêa, will share our journey and insights in a special talk at Psy-Fi Festival.

Read more about the talk →

In times of loss, connection saves lives.

With ReviverIA, we’re proving that technology, when guided by human hands and hearts, can bring hope where it’s needed most.